Terms & Conditions

Welcome to the SJ Group of Hotels website. By accessing or using this website, making a booking, or using any of our services, you agree to follow these Terms & Conditions.

If you do not agree with any part of these terms, you should not use this website or proceed with any booking.

About SJ Group of Hotels

SJ Group of Hotels operates multiple properties across Bhubaneswar, offering short stays, overnight stays, and event spaces for personal and business use.

All bookings, services, and interactions through this website are subject to these terms.

Booking & Reservations

• All bookings are subject to availability and confirmation.
• Guests must provide accurate and complete information at the time of booking.
• The hotel reserves the right to refuse or cancel bookings if incorrect or misleading details are provided.
• Valid government-issued ID is required at check-in.

Check-in and check-out timings are as per hotel policy and may vary slightly by property.

Pricing & Payments

• Prices listed on the website are subject to change without prior notice.
• Applicable taxes and charges will be added where required.
• Full or partial payment may be required to confirm a booking.
• Promotional offers (such as hourly stays or packages) are subject to specific conditions and availability.

Cancellation & Refund Policy

Cancellation and refund terms will follow the standard SJ Hotels policy, including:

• Free or partial cancellation based on advance notice
• Charges for late cancellations or no-shows
• Special conditions for group bookings

For complete details, users should refer to the Cancellation Policy page or the booking confirmation.

Guest Responsibilities & Conduct

Guests agree to:

• Use hotel rooms and facilities responsibly
• Avoid any illegal, unsafe, or disruptive behaviour
• Respect other guests, staff, and property

The following are strictly prohibited:

• Damage to hotel property
• Illegal activities
• Excessive noise or disturbance
• Misuse of services or facilities

Failure to follow these rules may result in removal from the property without refund.

Intellectual Property

All content on this website – including text, images, logos, branding, and design – is the property of SJ Group of Hotels.

You may not copy, reproduce, modify, or distribute any content without written permission.

Website Use

You agree not to:

• Attempt unauthorized access to the website or its systems
• Use the website for fraudulent purposes
• Upload or share harmful or malicious content

We reserve the right to restrict or block access if misuse is detected.

Limitation of Liability

SJ Group of Hotels provides this website and its services on an “as available” basis.

We are not responsible for:

• Website downtime or technical issues
• Errors in information or pricing
• Loss, damage, or inconvenience caused by use of the website or services

Guests are advised to verify booking details before confirmation.

Third-Party Platforms

Bookings made through third-party platforms (such as travel websites) are subject to their respective terms and conditions in addition to ours.

SJ Group of Hotels is not responsible for disputes arising from third-party bookings.

Right to Refuse Service

SJ Group of Hotels reserves the right to:

• Refuse service to any guest
• Cancel bookings
• Remove guests from the property

This may apply in cases of policy violation, safety concerns, or inappropriate behavior.

Changes to Terms

These Terms & Conditions may be updated at any time without prior notice.

Continued use of the website or services after updates means you accept the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will fall under the jurisdiction of courts located in Bhubaneswar, Odisha.

Contact Information

For any questions regarding these Terms & Conditions, bookings, or services, you can contact:

SJ Group of Hotels

Plot no-122/2288, Udayagiri Vihar main road, Near NH – 16, Patrapada, Bhubaneswar-751019, Odisha

Phone: +91 94370 61549